Learn from top global experts and veteran Caribbean financial services leaders (Dr. Brad Pragnell, Paul Makin, Robert Frederick & Earl Gill) how today’s payments systems improve efficiency, security, and member experience.
Challenge An international industry standards-setting organisation needed to offer comprehensive guidance on the use of digital identity in digital financial services. This was in accordance with United Nations Sustainable Development Goal #16—the creation of effective, accountable, and inclusive institutions at all levels—which includes a requirement to provide legal identity for all by 2030.
Challenge The Ministry of Agriculture and Rural Development in a West African nation needed to strengthen security, reduce corruption, and improve delivery of agricultural vouchers to subsistence farmers. However, most of the target segment lived off-grid with neither mobile data nor electricity and possessed limited identity documentation.
Mobile field Customer Relationship Management (CRM) is rapidly becoming an essential element of almost every digital financial service strategy. It is also key to the challenges of supporting micro-finance and financial inclusion in socially and geographically remote areas. Paul Makin offers some ideas on best practices.
Teaching & Training
Commercial & Retail Products & Services
Enterprise Management & Operational Processes
Legal & Regulatory
Innovative Products & Technologies
Finance & Treasury
Alliances & Partnerships Fintech Partnering; Loyalty & Rewards Programmes; Strategic Alliances & Co-operative Models Channels Agents & Merchants; ATMs; Branches & Stores; Contact Centres; Internet Channels; Mobile Device Channels Commercial/Retail…
Risk & Compliance
Alliances & Partnerships
Challenge A national bank in a region where financial services players were racing to embrace digital technology urgently needed to create an efficient and well-regulated payments ecosystem that accorded with global best practices and standards.
Challenge An economically challenged nation was struggling to recover from significant natural disaster that caused severe hardship and loss of life. To drive growth and financial inclusion, the central bank, in partnership with a global development institution, sought to enable the launch of digital financial technology.