Read more about the article Digital Transformation in Financial Institutions: The Keys to Success
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Digital Transformation in Financial Institutions: The Keys to Success

Award-winning financial services technology executives Matt Zufelt and Jeremy Green team up in the latest instalment of Digital Financial’s Future of Finance insights series to walk through the critical elements of planning and executing a successful digital transformation.

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Creation of “Mid and Back Office” Shared Services to Improve Efficiency and Compliance

Challenge A major international bank operating in multiple markets was faced with tightening margins, flat-lining economic activity, and unsatisfactory productivity ratios. Each of the bank’s operations was standalone, with branches carrying out the majority of their own mid- and back-office functions. Regulation differs and is evolving in each of the bank’s markets, making it increasingly complex to stay up-to-date and ensure compliance.

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Comprehensive Analytics to Transform Balance Sheet Risk Management

Challenge A second-tier bank with a strong multichannel platform that was focused on the mid- to low-income retail and SME market enjoyed a decade of rapid growth during a buoyant economy. While the bank’s credit and market risk management capabilities successfully kept pace with its expansion, its efforts to manage interest rate risk, liquidity, and profitability resulted in divisionally siloed solutions: a clear vulnerability as it entered a more uncertain period for economic growth and interest rates.

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Requirements, Design & Procurement Oversight for a Real-time Micropayments System

Challenge A South Asian government was seeking to bolster formal financial inclusion and digital service offerings for small players. To that end, the state bank, in collaboration with two international development institutions, planned to launch a high-volume micropayments gateway, in the understanding that any such platform would have to adhere to the strict guidelines of governance, interoperability, and inclusion required by the donor partners.

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