Projects/Insights

Alliances & Partnerships

Co-branding;  Fintech Partnering;  Strategic Alliances & Co-operative Models

Channels

Agents & Merchants;  ATMs;  Internet Channels;  Mobile Device Channels

Commercial/Retail Products & Services

Cards;  Merchant Services;  Mobile Wallets & Money;  Payments

Data

Data Analytics;  Data Governance;  Data Life Cycle;  Data Privacy

Digital Adoption

Digital Proficiency Support;  Digital User Experience

Enterprise IT

APIs;  Core IT Systems;  Disaster Recovery Planning;  IT Architecture;  IT Governance;  IT System Lifecycle;  Legacy Technology Transition;  Technology Licence Management;  Technology Outsourcing

Enterprise Management & Operational Processes

Business Continuity Planning;  Business Line Profitability;  Change Management;  Communications & Content Strategy;  Process Optimization;  Programme/Project Management;  Transformational Strategy

I realize all this will be replaced by different text, but I thought I’d start with something.

Heading for Jeff?

Jeff Hindle has been deeply involved in the world of digital information transactions since the early 1990’s, when he was the senior network engineer for Bell Canada with responsibility for the Digital Switch network serving 2 million residential and business customers in Toronto. Jeff then spent five years honing his understanding of business technology as IT Security Lead and Delivery Executive for Hewlett Packard Enterprise Services. During this time, he provided data security strategy, compliance, governance, threat and incident management for two major Canadian Banks and two multinational US manufacturing and global logistics customers. He was the business and technical force behind the creation and adoption of a re-engineered digital patch management process for all operating systems reducing customer impacting outages to zero.

Between 2008 and 2015, Jeff Hindle was Vice President – Emerging Businesses and Payments, for Scotiabank International. In this role he was responsible for product, business and corporate development for mobile payments, mobile wallets, credit cards, prepaid cards, and agent networks across 33 countries outside of Canada, which included creating and executing the banks strategy for International mobile payments.

During this period, Jeff Hindle and Peter Kastanis launched the award winning Tcho Tcho Mobile wallet program in Haiti which significantly exceeded expectations with 3X expected deposits in 12 months and 1million users. Following this success, Jeff Hindle, Jeffrey Bower and Peter Kastanis led the first national mobile wallet partnership in the America’s ‘Modelo Peru’, which successfully brought together the national government, banks,credit unions, MFIs, mobile network operators, and payment networks including the innovative Billetera Movil B2B pilot. ‘Modelo Peru’ is a Gates Foundation Level One Project, best practice case study.

In 2015 Jeff moved into the world of FinTechs as a Co-Founder and COO for Lendified, Canada’s premier online credit marketplace providing fixed rate working capital loans to small businesses. In this role, Jeff led the team through the initial design and execution of all operational aspects of the firm including cloud computing, software development, and customer experience systems at the same time as he developed the risk algorithm and pricing model to support loan adjudication. Jeff completed his start-up leadership mandate by successfully leading the firm through all of the audit and qualification processes required for integration with credit scoring services and bank partners.

Jeff’s next move was to Mastercard. As Vice President, Digital Market Execution, he focused on digital products and solutions, including EMV chip, smartcard, contactless, mobile, digital wallet, person to person payment, value added services, and tokenization services (e.g. for Apple Pay, MST). As Global Principal: Thought Leadership and Faster Payments for Mastercard Advisors, Jeff was an initial member of the FastACH team that defined the global strategy for Mastercard’s acquisition and expansion of VocaLink. He led the creation of MasterCard’s initial Blockchain strategy for global payments and services across four lines of business, including capital markets, retail, commercial and international trade. He developed Mastercard’s Global Digital Practice Business model, including the consulting framework methodology which supports banks and governments in the decisions, process and execution of digital banking, payments and financial service experience. Jeff continued his commitment to financial inclusion by supporting the development of MasterCard’s Financial Inclusion Funding Facility (FIFF), a funding pool structure for allocating capital to financial inclusion projects that represents a more than $200MM opportunity.

Jeff currently leads the Fintech and Commerce venture team at Canada’s National FinTech Hub at the MaRS Discovery District, one of the world’s biggest business growth accelerators. He and his team provide direct guidance on all aspects of business development and operations including: organization; partnerships; regulatory requirements; customer experience and systems development for a cluster of over 400 firms, with more than $1B paid in capital. In this role, he helps local ventures develop into global leaders who innovate across all aspects of financial services, including payments, regulation, inclusion, identification and settlement. He is a direct influencer in all areas of application development at the leading edge, including AI, Blockchain, cloud services, privacy, security and customer experience. Jeff regularly presents at key industry conferences, such as Money 20/20, on a diverse range of topics including lessons learned from financial institution partnerships with FinTechs and start-ups.

Financial Inclusion

Digital Identity;  Micro & Small Business Products;  Micropayments;  Remittances;  Services for Protected Persons;  Subsidies;  Tiered Access Products

Innovative Products & Technologies 

Alternative Credit Models;  Cloud Services;  Distributed Ledger

Mergers, Acquisitions & Integration

Channel Integration;  Customer Retention;  Due Diligence;  M&A Opportunity Identification;  Product Integration;  Technology Integration

Payment Systems

Fast Settlements;  Micropayments Gateways;  Payments Governance Structure;  Payments Inclusion Improvement;  Payments Systems Frameworks;  Payments Technology

Risk & Compliance

AML, CFT, KYC;  Compliance Technology;  Fraud & Security;  Identity & Authentication;  Monitoring & Reporting;  Risk Management

Teaching & Training

1-5 Day Intensives;  Individual or Small Group Coaching;  Round Tables;  Seminars

I realize all this will be replaced by different text, but I thought I’d start with something.

Heading for Jeff?

Jeff Hindle has been deeply involved in the world of digital information transactions since the early 1990’s, when he was the senior network engineer for Bell Canada with responsibility for the Digital Switch network serving 2 million residential and business customers in Toronto. Jeff then spent five years honing his understanding of business technology as IT Security Lead and Delivery Executive for Hewlett Packard Enterprise Services. During this time, he provided data security strategy, compliance, governance, threat and incident management for two major Canadian Banks and two multinational US manufacturing and global logistics customers. He was the business and technical force behind the creation and adoption of a re-engineered digital patch management process for all operating systems reducing customer impacting outages to zero.

Between 2008 and 2015, Jeff Hindle was Vice President – Emerging Businesses and Payments, for Scotiabank International. In this role he was responsible for product, business and corporate development for mobile payments, mobile wallets, credit cards, prepaid cards, and agent networks across 33 countries outside of Canada, which included creating and executing the banks strategy for International mobile payments.

During this period, Jeff Hindle and Peter Kastanis launched the award winning Tcho Tcho Mobile wallet program in Haiti which significantly exceeded expectations with 3X expected deposits in 12 months and 1million users. Following this success, Jeff Hindle, Jeffrey Bower and Peter Kastanis led the first national mobile wallet partnership in the America’s ‘Modelo Peru’, which successfully brought together the national government, banks,credit unions, MFIs, mobile network operators, and payment networks including the innovative Billetera Movil B2B pilot. ‘Modelo Peru’ is a Gates Foundation Level One Project, best practice case study.

In 2015 Jeff moved into the world of FinTechs as a Co-Founder and COO for Lendified, Canada’s premier online credit marketplace providing fixed rate working capital loans to small businesses. In this role, Jeff led the team through the initial design and execution of all operational aspects of the firm including cloud computing, software development, and customer experience systems at the same time as he developed the risk algorithm and pricing model to support loan adjudication. Jeff completed his start-up leadership mandate by successfully leading the firm through all of the audit and qualification processes required for integration with credit scoring services and bank partners.

Jeff’s next move was to Mastercard. As Vice President, Digital Market Execution, he focused on digital products and solutions, including EMV chip, smartcard, contactless, mobile, digital wallet, person to person payment, value added services, and tokenization services (e.g. for Apple Pay, MST). As Global Principal: Thought Leadership and Faster Payments for Mastercard Advisors, Jeff was an initial member of the FastACH team that defined the global strategy for Mastercard’s acquisition and expansion of VocaLink. He led the creation of MasterCard’s initial Blockchain strategy for global payments and services across four lines of business, including capital markets, retail, commercial and international trade. He developed Mastercard’s Global Digital Practice Business model, including the consulting framework methodology which supports banks and governments in the decisions, process and execution of digital banking, payments and financial service experience. Jeff continued his commitment to financial inclusion by supporting the development of MasterCard’s Financial Inclusion Funding Facility (FIFF), a funding pool structure for allocating capital to financial inclusion projects that represents a more than $200MM opportunity.

Jeff currently leads the Fintech and Commerce venture team at Canada’s National FinTech Hub at the MaRS Discovery District, one of the world’s biggest business growth accelerators. He and his team provide direct guidance on all aspects of business development and operations including: organization; partnerships; regulatory requirements; customer experience and systems development for a cluster of over 400 firms, with more than $1B paid in capital. In this role, he helps local ventures develop into global leaders who innovate across all aspects of financial services, including payments, regulation, inclusion, identification and settlement. He is a direct influencer in all areas of application development at the leading edge, including AI, Blockchain, cloud services, privacy, security and customer experience. Jeff regularly presents at key industry conferences, such as Money 20/20, on a diverse range of topics including lessons learned from financial institution partnerships with FinTechs and start-ups.

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