Projects/Insights

Alliances & Partnerships

Strategic Alliances & Co-operative Models

Channels

Agents & Merchants;  Branches & Stores;  Contact Centres;  External Services;  Third Party Sellers

Commercial/Retail Products & Services

Cards;  Credit Products;  Customer Incentives;  Deposits;  Investments;  Merchant Services;  Mobile Wallets & Money;  Payments

Data

Data Governance;  Data Life Cycle;  Data Privacy

Enterprise IT

Disaster Recovery Planning; 

Enterprise Management & Operational Processes

Business Continuity Planning;  Communications & Content Strategy;  Programme/Project Management;  Transformational Strategy

Financial Inclusion

Remittances; 

Legal & Regulatory

Drafting of Laws & Regulations;  Legal & Regulatory Frameworks;  Legal & Regulatory Policy;  Regulatory Sandboxes;  Regulatory & Supervisory Technology

Mergers, Acquisitions & Integration

Customer Retention;  Due Diligence;  Product Integration;  Technology Integration

Risk & Compliance

AML, CFT, KYC;  Compliance Technology;  Fraud & Security;  Identity & Authentication;  Monitoring & Reporting;  Risk Management

Teaching & Training

1-5 Day Intensives;  Individual or Small Group Coaching;  Manuals & Toolkits;  On-line Help Programmes;  Round Tables;  Semester-style Long Programmes;  Seminars;  Webinars

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