Alliances & Partnerships
Fintech Partnering;
Loyalty & Rewards Programmes;
Strategic Alliances & Co-operative Models
Channels
ATMs;
Branches & Stores;
Contact Centres;
External Services;
Internet Channels;
Mobile Device Channels;
Third Party Sellers
Commercial/Retail Products & Services
Cards;
Credit Products;
Deposits;
Insurance;
Investments;
Merchant Services;
Mobile Wallets & Money;
Payments
Data
Data Governance;
Data Life Cycle;
Data Privacy
Digital Adoption
Digital Consumer Protection;
Digital Proficiency Support;
Digital Uptake Marketing;
Digital User Experience
Enterprise IT
APIs;
Core IT Systems;
Disaster Recovery Planning;
IT Architecture;
IT Governance;
IT System Lifecycle;
Legacy Technology Transition;
Technology Licence Management;
Technology Outsourcing
Enterprise Management & Operational Processes
Business Continuity Planning;
Business Line Profitability;
Change Management;
Process Optimization;
Programme/Project Management;
Transformational Strategy
Innovative Products & Technologies
Alternative Credit Models;
Biometrics;
Cloud Services;
Offline Digital Products
Mergers, Acquisitions & Integration
Channel Integration;
Customer Retention;
Due Diligence;
Product Integration;
Technology Integration
Payment Systems
Payments Governance Structure;
Payments Technology
Risk & Compliance
AML, CFT, KYC;
Compliance Technology;
Credit Risk;
Fraud & Security;
Monitoring & Reporting;
Risk Management
Teaching & Training
Individual or Small Group Coaching;
Manuals & Toolkits;
On-line Help Programmes;
Round Tables;
Seminars;