Alliances & Partnerships
Co-branding; Loyalty & Rewards Programmes; Strategic Alliances & Co-operative Models
Channels
ATMs; Branches & Stores; Contact Centres; External Services; Internet Channels; Mobile Device Channels; Third Party Sellers
Commercial/Retail Products & Services
Cards; Credit Products; Customer Incentives; Deposits; Merchant Services; Mobile Wallets & Money; Payments
Data
Data Analytics; Data Life Cycle
Digital Adoption
Digital Uptake Marketing; Digital User Experience
I realize all this will be replaced by different text, but I thought I’d start with something.
Banking – Global Top 50 – CIBC, TD, BMO, Scotiabank, AMEX
- Led a $45 million initiative that integrated digital real-time Canada-U.S. cross border payments.
- Acquired new clients and cards portfolio billings with the launch of US Dollar Aventura Gold Visa and Aventura Visa Infinite Privilege credit cards tailored to Private Wealth.
- Led the end-to-end digital transformation of the CIBC retail credit risk adjudication platform.
- UGO Mobile Solutions, a FinTech seeded by TD Bank. As Product Leader, led wallet strategy from inception to launch. First to issue digital receipts. 1 million cards with over 300K new users.
- Rejuvenated cards portfolio; five (5) new credit cards, pre-paid card, and three (3) new loyalty rewards programs. Revitalized the Air Miles loyalty rewards and launched digital fulfillment.
- First in Canada, EMV Chip and PIN technology and migrated over six million BMO card customers.
- Launched Amex Platinum Card in nine countries across Latin America and the Caribbean. Grew billings and associated fee revenue of over $30 million.
Payment Network
- Led development and implementation of mobile payments platform that allowed Canadian banks to integrate INTERAC Flash (Debit Contactless Network) into their proprietary mobile apps.
Enterprise Management & Operational Processes
Business Line Profitability;
Change Management;
Communications & Content Strategy;
Process Optimization;
Programme/Project Management;
Sales & Service;
Shared Services;
Transformational Strategy
Financial Inclusion
Remittances
Innovative Products & Technologies
Offline Digital Products
Mergers, Acquisitions & Integration
Customer Retention;
M&A Opportunity Identification;
Product Integration
Payment Systems
Fast Settlements;
Payments Technology
Risk & Compliance
AML, CFT, KYC;
Credit Risk;
Monitoring & Reporting;
Risk Management
I realize all this will be replaced by different text, but I thought I’d start with something.
Banking – Global Top 50 – CIBC, TD, BMO, Scotiabank, AMEX
- Led a $45 million initiative that integrated digital real-time Canada-U.S. cross border payments.
- Acquired new clients and cards portfolio billings with the launch of US Dollar Aventura Gold Visa and Aventura Visa Infinite Privilege credit cards tailored to Private Wealth.
- Led the end-to-end digital transformation of the CIBC retail credit risk adjudication platform.
- UGO Mobile Solutions, a FinTech seeded by TD Bank. As Product Leader, led wallet strategy from inception to launch. First to issue digital receipts. 1 million cards with over 300K new users.
- Rejuvenated cards portfolio; five (5) new credit cards, pre-paid card, and three (3) new loyalty rewards programs. Revitalized the Air Miles loyalty rewards and launched digital fulfillment.
- First in Canada, EMV Chip and PIN technology and migrated over six million BMO card customers.
- Launched Amex Platinum Card in nine countries across Latin America and the Caribbean. Grew billings and associated fee revenue of over $30 million.
Payment Network
- Led development and implementation of mobile payments platform that allowed Canadian banks to integrate INTERAC Flash (Debit Contactless Network) into their proprietary mobile apps.